How Wallet And Account Data Works
Our Privacy Policy covers the account information you enter, phone verification used before account access, sign-in records, device details and payment references created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We receive transaction status from the payment route so we
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can match a deposit or withdrawal request to your account without storing your wallet password. We also record support conversations and security events when needed to investigate a stalled login or unclear receipt. Cookies and similar tools help remember session settings and measure page use; you
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can manage them through your browser. We keep records only for the period needed for account security, dispute handling and legal duties. If you ask us to change or remove data, we first confirm account ownership. Service access depends on local law, and we apply this
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policy where local law permits.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.