Reference

kopi77 Terms & Conditions for Your Account

Our Terms & Conditions explain how you open, use and protect your kopi77 account, including wallet checks through DANA, OVO, GoPay and QRIS.

Account rulesWallet recordsPolicy changesLocal access

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What These Terms Cover in Indonesia

kopi77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions apply when you create an account, verify your phone, sign in, use the lobby or request a wallet transaction. You must provide accurate account details, keep your login information private and use only payment rails shown under your own account. DANA, OVO,

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GoPay and QRIS may require a matching account name or additional status check before a request is processed. Bank transfer and virtual account instructions must be followed exactly as displayed. We may pause an account or request clarification when details conflict, a payment cannot be matched
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or access appears outside the permitted region. Availability depends on local law, and you are responsible for checking that access is permitted where you live. The full wording applies together with any notice shown during account creation or a transaction.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY HELP ROUTES

Three Ways to Resolve Terms Questions

A clear support path helps when a clause, account step or wallet record needs explanation.

ACCOUNT RECORDS

How We Apply These Rules

Our policy handling follows the account record you create and the transaction trail attached to it.

Data handling

We use the details you submit, such as your account contact and payment reference, for account administration, policy support and transaction matching. We do not ask for your private wallet password.

Cookie choices

Cookies can keep your session active and remember essential settings between pages. Your browser controls cookie removal, while disabling required cookies may affect sign-in and Terms & Conditions access.

Account security

Keep your password private and sign out on shared devices. If a phone or device check does not match your account, we may ask for additional confirmation before restoring access.

Retention records

We retain account, support and payment references for the period needed to operate the service, resolve disputes and meet applicable requirements. The retained record can include QRIS or bank transfer status.

Policy changes

When the Terms & Conditions change, we place the revised wording and effective date where you can read them before continuing an affected account or wallet action.

Who to contact

Use account help for a clause question, data correction or access request. Include your account contact and the relevant reference, but never send a password or full wallet PIN.

Terms & Conditions Questions Answered

These answers cover the policy points you are most likely to check before opening an account or using an Indonesian wallet. Read the full Terms & Conditions for the wording that applies to your account, then use our support route if a particular clause or record needs clarification.

They are the rules for opening and using your account, phone verification, wallet activity, access conditions, data handling and policy changes. They apply when you continue through account creation or use an account feature.

Yes. Account and lobby access depends on local law. You must check that access is permitted where you live in Indonesia, and we may apply location or account checks before continued access.

You can use the wallet methods displayed for your account, subject to matching details and status checks. The Terms & Conditions explain how we handle a pending, unmatched or reversed payment record.

Phone verification connects account access to the contact detail you provided and helps us address ownership questions. A new device, changed detail or inconsistent record can require another check.

Use the account help route and state which detail needs correction. Include your account contact and supporting reference where relevant; do not send a password, wallet PIN or unnecessary payment credentials.

Essential cookies can keep sign-in and policy pages working, while other browser settings may remember preferences. You can clear cookies through your device browser, although some account steps may then repeat.

Start with account help while signed in and include the clause topic, account contact and any relevant transaction reference. For DANA, OVO, GoPay or QRIS matters, include the displayed status.

kopi77 Terms & Conditions for Your Account

Three Ways to Resolve Terms Questions

How We Apply These Rules

Data handling

Cookie choices

Account security

Retention records

Policy changes

Who to contact

Terms & Conditions Questions Answered

01 What are the kopi77 Terms & Conditions?

02 Does access under the Terms & Conditions depend on local law?

03 Can I use DANA, OVO, GoPay and QRIS under these terms?

04 Why does kopi77 ask for phone verification?

05 How do I request a change to my account data?

06 How are cookies handled under the Terms & Conditions?

07 Where can I ask about a Terms & Conditions clause?

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